Help & how-tos
Set up your Nook, step by step
Short, plain guides for everything from claiming your Nook to getting paid. Stuck? Email hello@trynook.ai — a real person replies.
Start here
Open your Nook in an afternoon
Claim your Nook, add your services and hours, invite your team, and put your booking link where clients will find it.
About 15 minPayments
Get paid with Stripe
Connect Stripe once and Nook can send payment links by text, collect deposits when clients book, and charge no-show fees — straight to your bank.
About 10 minPayments
Taking Venmo, Cash App, Zelle, PayPal and cash
Plenty of shops get paid outside Nook. Here's how to keep client history and totals complete when the money moves through Venmo, Cash App, Zelle, PayPal, a card terminal or the till.
About 5 minThe lobby
Bring your phone number
Keep the number your clients already know, or pick a new local one. Either way, texts and calls flow into one shared inbox.
About 8 minBooking
Your booking page, widget and custom domain
Where clients book, how to embed it on your own site, and how to serve it from your own domain.
About 8 minThe lobby
Texting: templates, quiet hours and the rules
Every automatic text and email is yours to edit. Here's what Nook sends, when, and how it keeps you on the right side of the rules.
About 7 minBooking
Google Calendar two-way sync
Bookings appear in each person's Google Calendar, and their personal events block online booking. Apple and Outlook can subscribe to a live feed.
About 5 minGrowth
Reviews and your reputation
Ask happy clients for a review at the right moment, hear about unhappy ones privately, and watch your ratings in one place.
About 6 minTeam
Team logins and who can do what
Owner, co-manager, manager, staff — and how to hand a business over.
About 5 minBooking
The QuickFill waitlist
Cancellations fill themselves: the next person in line gets a text with a one-tap claim link.
About 4 min